Effective Date: 9/5/2024
At The Fuel Genie, we are committed to protecting the privacy and security of our users’ personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our website, mobile app, and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Your name, address, phone number, email address, payment details, and other identifiable information when you sign up for our services.
- Vehicle Information: Data related to your vehicle, including fuel type, make, model, and other relevant information to facilitate our services.
- Location Data: With your consent, we collect real-time location data from your device to optimize our fuel delivery services.
- Order and Usage Data: Information regarding your fuel orders, delivery preferences, and interaction with our app and website.
2. How We Use Your Information
We use the collected data to:
- Provide, improve, and personalize our fuel delivery services.
- Communicate with you about your orders, promotions, and updates.
- Ensure secure payment processing and fraud prevention.
- Analyze user behavior to enhance customer experience and optimize routes.
3. How We Share Your Information
We may share your information under the following circumstances:
- Service Providers: With third-party vendors for payment processing, delivery logistics, and marketing.
- Legal Requirements: To comply with legal obligations or protect the rights and safety of The Fuel Genie, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption: Sensitive data is encrypted during transmission.
- Access Controls: We limit access to personal information to authorized personnel only.
- Security Audits: Regular audits of our systems and data practices to ensure compliance with security protocols.
5. Your Rights
As a user, you have the following rights regarding your personal data:
- Access and Correction: You can request access to the personal data we hold about you and ask for corrections if necessary.
- Deletion: You have the right to request the deletion of your personal information, subject to legal or contractual restrictions.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve the functionality of our website and app.
- Understand user preferences and enhance your experience.
- Provide targeted advertising based on your browsing behavior.
You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting an updated policy on our website or app, and we encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at: thefuelgenieri@gmail.com