Effective Date: 9/5/2024

These Terms & Conditions govern your use of the The Fuel Genie website, mobile application, and services (collectively, the “Service”). By accessing or using our Service, you agree to comply with these terms. Please read them carefully before using The Fuel Genie.

1. Acceptance of Terms

By using The Fuel Genie, you confirm that you are at least 18 years of age and legally capable of entering into this agreement. If you do not agree to these terms, you must discontinue using our Service immediately.

2. Account Registration and Security

To use our Service, you must create an account and provide accurate and complete information. You are responsible for:

• Account Security: Maintaining the confidentiality of your login credentials.
• Authorized Use: All activities that occur under your account. If you suspect any unauthorized use of your account, notify us immediately.

3. Services Provided

The Fuel Genie offers fuel delivery services as outlined on our website and mobile app. By placing an order, you agree to the following:

• Availability: Our services are subject to availability in your location and may be impacted by factors beyond our control, including weather or road conditions.
• Accuracy of Information: You must provide accurate delivery information, including vehicle details, fuel type, and delivery location. We are not responsible for failed deliveries due to inaccurate information.

4. Payment and Fees

• Pricing: Fuel prices and delivery fees will be displayed at the time of placing an order. Prices are subject to change based on market conditions.
• Payment Methods: We accept various forms of payment, including credit cards and online payment gateways. By providing payment details, you authorize The Fuel Genie to charge the applicable fees.
• Failed Payments: If your payment is declined, we reserve the right to cancel the delivery.

5. Order and Delivery Terms

When placing an order, the following conditions apply:

• Order Confirmation: Once you submit an order, you will receive a confirmation via email or SMS. This does not guarantee delivery, which is subject to fuel availability and delivery capacity.
• Delivery Time: We strive to deliver within the selected time slot but cannot guarantee exact delivery times. Delays may occur due to traffic, weather, or other unforeseen circumstances.
• Cancellations: You can cancel an order before it is dispatched without any charge. After dispatch, cancellations may incur a fee.

6. Customer Responsibilities

As a customer, you agree to the following responsibilities:

• Safe Access: Ensure that our delivery team has safe and unhindered access to your vehicle and delivery location.
• Correct Fuel Selection: You are responsible for selecting the correct fuel type. The Fuel Genie is not liable for any damage resulting from the use of incorrect fuel.

7. Promotions and Discounts

The Fuel Genie may offer promotions, discounts, or referral programs from time to time. These offers:

• Non-transferable: May not be transferred or combined with other offers.
• Expiration: Have specific expiration dates, after which they will no longer be valid.
• Eligibility: Are subject to additional terms, including geographic restrictions and eligibility criteria.

8. User Conduct

You agree not to:

• Use the Service for any unlawful purpose.
• Interfere with or disrupt the functioning of the Service.
• Attempt to gain unauthorized access to our systems, servers, or data.

Violation of these terms may result in the suspension or termination of your account without notice.

9. Intellectual Property

All content on the The Fuel Genie website and app, including text, graphics, logos, and software, is the intellectual property of The Fuel Genie or its licensors. You may not reproduce, distribute, or modify any content without our express written consent.

10. Limitation of Liability

The Fuel Genie is not liable for:

• Indirect or Consequential Damages: Including loss of profits, data, or use of the Service.
• Service Interruptions: Caused by factors beyond our control, such as power outages or network issues.
• Vehicle or Property Damage: Resulting from incorrect information provided by you or failure to maintain safe delivery conditions.

11. Indemnification

You agree to indemnify and hold The Fuel Genie, its employees, affiliates, and agents harmless from any claims, damages, losses, or expenses arising from:

• Your breach of these Terms.
• Your use or misuse of the Service.
• Any inaccuracies in the information provided by you.

12. Termination

The Fuel Genie reserves the right to suspend or terminate your account at any time for:

• Violation of Terms: Any breach of these Terms & Conditions.
• Misuse of Services: Fraudulent activities, repeated failed payments, or abuse of our services.

Upon termination, your right to use the Service will cease immediately.

14. Amendments to Terms

We reserve the right to modify these Terms & Conditions at any time. If we make significant changes, we will notify you via email or through a notification on our website. Continued use of the Service after the changes take effect constitutes your acceptance of the new terms.

15. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:  thefuelgenieri@gmail.com