Effective Date: 9/5/2024

The Fuel Genie is committed to protecting your personal data and ensuring its security. This Data Protection Policy explains how we collect, use, and safeguard your personal information in compliance with applicable data protection laws and regulations.

1. Introduction

At The Fuel Genie, we recognize the importance of your privacy and are dedicated to safeguarding your personal data. This policy outlines our practices regarding the collection, use, and protection of your data.

2. Data We Collect

We collect various types of personal data, including:

• Personal Identification Information: Name, contact details (email address, phone number), and address.
• Transaction Data: Details of fuel orders, payment information, and transaction history.
• Vehicle Information: Vehicle make, model, fuel type, and other related details.
• Location Data: GPS coordinates and location details to facilitate delivery services.
• Usage Data: Information about how you interact with our website and mobile app, including IP addresses, browser types, and usage patterns.

3. How We Use Your Data

We use your personal data for the following purposes:

• Service Delivery: To process and fulfill your fuel orders, manage deliveries, and handle customer service inquiries.
• Account Management: To create, maintain, and update your account and manage your preferences.
• Communication: To send you updates about your orders, promotional offers, and important information related to our services.
• Improvement of Services: To analyze data and improve our website, app, and overall service quality.
• Compliance: To meet legal obligations and protect against fraud or unauthorized transactions.

4. Data Sharing and Disclosure

We may share your data with the following entities:

• Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors, delivery partners, and marketing agencies.
• Legal Obligations: When required by law, to comply with legal processes, or to protect the rights, property, or safety of The Fuel Genie and its users.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

5. Data Security

We implement a range of security measures to protect your personal data:

• Encryption: We use encryption to safeguard data transmitted between your device and our servers.
• Access Controls: Access to personal data is restricted to authorized personnel only, based on their roles and responsibilities.
• Secure Systems: We employ industry-standard security practices and technologies to prevent unauthorized access, alteration, or destruction of your data.
• Regular Audits: We conduct regular security audits and assessments to ensure compliance with our data protection practices.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you and obtain a copy of it.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Restriction: You can request restrictions on the processing of your data under certain circumstances.
• Objection: You can object to the processing of your data for direct marketing purposes.
• Data Portability: You can request to receive your data in a structured, commonly used format or transmit it to another data controller.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. For details on how we use cookies, please refer to our Cookie Policy.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Data retention periods may vary based on the type of data and its use.

9. Changes to This Policy

We may update this Data Protection Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated via our website or other appropriate means. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Data Protection Policy or your personal data, please contact us at: thefuelgenieri@gmail.com